Return and Refund Policy
At MayForMen.com, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be occasions when you need to return an item. Please review our return and refund policy below:
1. Returns:
- 1.1 We accept returns for eligible items within 30 days of the original purchase date.
- 1.2 To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
- 1.3 To initiate a return, please contact our customer service team at [[email protected]] to request a return authorization (RA) number.
- 1.4 Once you receive your RA number, please securely package the item and include the RA number on the package.
- 1.5 You are responsible for the cost of return shipping unless the return is due to our error or a defective product.
2. Refunds:
- 2.1 We do not offer refunds for returned items.
- 2.2 Instead, we will issue store credit in the form of a digital gift card for the value of the returned item(s), excluding any shipping fees.
- 2.3 Store credit will be valid for one year from the date of issue and can be used towards future purchases on MayForMen.com.
3. Exchanges:
- 3.1 We do not offer exchanges for returned items.
- 3.2 If you wish to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item.
4. Non-Returnable Items:
- 4.1 Certain items are not eligible for return, including but not limited to final sale items, gift cards, and personalized or customized products.
- 4.2 Additionally, we cannot accept returns on items that have been worn, washed, or altered in any way.
5. Damaged or Defective Items:
- 5.1 If you receive a damaged or defective item, please contact our customer service team within 7 days of delivery to report the issue.
- 5.2 We will work with you to resolve the issue promptly, either by providing a replacement item or issuing store credit.
6. Contact Us:
- 6.1 If you have any questions or concerns about our return and refund policy, please contact us at [[email protected]].
By making a purchase on MayForMen.com, you acknowledge and agree to abide by the terms of this return and refund policy.
Last Updated: [28.04.2024]
